How Hostname Resolution Works

Convoia Academy is architected as an enterprise multi-tenant platform. A single Next.js engine securely serves hundreds of independent schools based on the incoming HTTP host header.

URL Strategy Comparison

FeatureConvoia SubdomainCustom Branded Domain
Examplemedical.convoia.academyacademy.mysite.com
Setup TimeInstant (0 minutes)5 - 15 minutes (DNS propagation)
SSL / HTTPSAutomatic wildcard SSLFree automatic Cloudflare SSL
White-LabelPartial100% White-label
Mobile App SyncFully SupportedFully Supported

How to Request a Custom Domain

1
Choose a subdomain (e.g. academy.yourbrand.com or learn.yourbrand.com) rather than an apex domain (yourbrand.com) whenever possible for simpler DNS management.
2
Contact Super Admin via support ticket with your desired domain name.
3
Add the required CNAME record in your DNS provider pointing to convoia.academy.